Legal Center
Legal & Compliance
Chauffrr™ is a marketplace platform — not a transportation provider. Everything you need to understand how the platform operates, your rights, and our obligations to riders, providers, and regulators.
Policy documents
Terms of Service
The marketplace agreement governing riders, chauffeurs, transportation companies, fleet operators, and corporate accounts.
Read Terms →Privacy Policy
How Chauffrr™ collects, uses, stores, shares, and protects personal information across global markets.
Read Privacy Policy →Cookie Policy
How we use cookies and similar technologies on our websites and apps, and how to manage your preferences.
Read Cookie Policy →Trust & Safety
Verification, incident reporting, emergency assistance, fraud prevention, and the future Chauffrr Protect™ program.
Open Trust & Safety →Operations & trust
Compliance Information
Licensing, permits, tax, and regulatory expectations for chauffeurs, transportation companies, and fleet operators across supported markets.
Request compliance pack →Provider Requirements
Identity verification, vehicle standards, insurance minimums, and ongoing performance expectations for Providers.
Request provider pack →Insurance Information
Chauffrr™ does not provide insurance. Providers maintain their own coverage. Future optional protection products will be offered separately.
Insurance details →Contact